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What is Italynext.com?

Italynext.com is Italy’s first platform to support Italian artisan and manufacturers in helping them to find new buyers and clients from across the world. On Italynext.com brands, retail shops and buyers have the chance to find an Italian manufacturer for their product needs and discover the high quality of Made in Italy. Italynext.com has the mission to cover all areas that represent the core of Italian Fashion and Design such as shoes, garment, accessories, leather goods, furniture and many more.
Italynext.com is the place where buyers and suppliers can find new business partners and promote their business online.

How do I contact suppliers?

Please browse our platform to find the supplier that fits your product needs. You will find at any product page or also at the supplier page the “Contact” button in order to start a conversation with a supplier or ask for a specific request. This service is free of charge and you don’t need to be a registered user. However, we will need at least your email in order to be contacted by the supplier.

How do I improve the search result ranking for my products?

The search result is randomly created so that every supplier gets his fair share on being on the first page. However, you can sponsor your products in order for them to appear in the first row. These products will be marked “featured products” in the search result. For more information on how to sponsor your products please visit the marketing section in your account.

How can I search products and suppliers on Italynext.com?

You can find the categories inside our menu to find the product you are looking for. Alternatively, you can use the search bar to find a product or a supplier. If you have a specific product request, let the suppliers find you posting your specific request on the “Pinboard".

What kind of requests aren’t accepted?
  • Requests without leaving a contact information
  • Requests without the proper information about the product
  • The same request within 7 days
  • Requests with the logo of another brand (please hide logos)
  • Requests for illegal or pornographic material
Why did I not receive a response from the suppliers that I contacted?

There could be many reasons why you have not yet received a reply. In order to receive prompt replies please make sure that you gave to the supplier a detailed request about your product needs. This will help to response in due time. It is also important to leave your contact information and maybe a short description about your company. You can also call the supplier in order to follow-up your written request. You can find the telephone number on the supplier page. Please note that only registered users can see the telephone number.

How do I delete a product posting on Italynext.com?

Kindly login to your account and enter the product section. You can modify, edit or also delete a product.

Why can I not find a supplier who I have contacted before?

This might have several reasons such as:

  • The supplier has deactivated his account on Italynext.com
  • His membership has been canceled

You can try to contact the supplier with the information you have or otherwise you can contact our service team at service@italynext.com

What should I do if my request has been rejected?

Kindly check if your request is a:

  • Requests without leaving a contact information
  • Requests without the proper information about the product
  • The same request within 7 days
  • Requests with the logo of another brand (please hide logos)
  • Requests for illegal or pornographic material

If you still cannot find the reason please contact our service team at service@italynext.com

How does it work to be a supplier on Italynext.com? How much does it cost?

To become a supplier simply register on Italynext.com and choose the membership plan that fits best to you. The first month is free of charge and you can cancel your membership at any time. To learn more about our “Basic” and “Premium” membership and all other advantages please click here.

What is the price or other details of the product that I want to buy?

You can find the price and product details on the product page. Please note that Italynext.com is a B2B platform, so the prices are quoted for certain quantities and might vary from request to request. Kindly ask the supplier for a specific quote based on the required quantity.

How do I modify a product posting or the company profile?

Kindly login to your account and enter the product or company section. You can modify, edit or also delete the information.

Can I ask a sample? How much does it cost?

Yes, you can ask a sample to the supplier and we recommend to do so before any bigger acquisition. The cost for the sample is at the discreption of the supplier and will be agreed beforehand. Please understand that also a sample has a cost for a supplier which he needs to cover.

Why can I not submit a request?

Kindly check if you have filled all contact information and that your attachments are in line with our prerequisites and your internet browser is working correctly.
If you still cannot find the reason please contact our service team at service@italynext.com

How does it work to be a buyer on Italynext.com? How much does it cost?

Italynext.com offers to all interested buyers its services completely free of charge. You can browse, select and contact any supplier without prerequisites. However, there are some features that will require your registration such as the “Pinboard” in order to be contacted by suppliers and receive quotations. We suggest the registration to have many advantages as daily news about new suppliers, products and business possibilities.

How can I find the supplier’s contact information?

You will find at any product page or also at the supplier page the “Contact” button in order to start a conversation with a supplier or ask for a specific request. This service is free of charge and you don’t need to be a registered user. However, we will need at least your email in order to be contacted by the supplier.

Can I post a product without insert a phone number?

Yes, you can create a product without a telephone number but we highly recommend to leave at least the phone number of your company in order to be contacted by business partners.

When will I know my items have been sent?

Italynext.com is not a merchant and we do not process any logistical activities for our suppliers. You need to agree with the supplier about the delivery terms. Please don’t hesitate to contact us if you need any help with that.

Are there any free services?

Yes, the first month for any supplier is free. After that the membership will be paid on a monthly basis. For buyers Italynext.com is completely free of charge with all its services.

How can I buy on-site marketing services on Italynext.com?

Kindly login to your account and visit the marketing section. You will find all information and the process on this site. If you have any questions, please contact our marketing team at service@italynext.com

How can I know if a product is on Stock or Made to Order (MTO)?

On the product page you can find the details about the availability of the product. If a product is on stock you can purchase it straight away, whereas products that are MTO (Made to Order) will be manufactured according to your needs.

If I’m a supplier, how can I pay the membership fee or other on-site marketing services?

The membership fee will be charged automatically to your credit card or PayPal account for the current month. You can cancel the membership at any time. All other marketing services such as Banners or Newsletters will be charged and paid on spot individually.

How can I know if the ODM/OEM service is available?

On the product page you can find the details about the personalization options for each product. Generally, products that are on stock cannot be personalized, whereas products that are MTO (Made to Order) can be fully customized to your needs.

How can I pay to buy a product or a service from a supplier?

Any purchase of products will be handled directly between you and the supplier. This means the payment will go straight to the supplier and you will receive the invoice from him. You can find information on how to pay on the supplier page. If there are no specifications, we suggest to contact the supplier to find out more about the purchase process.